Zcript Support
Get help with account access, HomeDNA, repair records, AI tools, contractor search, education, subscriptions, and privacy questions.
Zcript uses email code sign-in. If your code does not arrive, check your spam folder, confirm the email address is typed correctly, and request a new code from the app.
Your home profile, including ZIP code, helps personalize first-year homeowner education, grants, exemptions, maintenance timing, and local guidance.
AI results are informational and may be incomplete or inaccurate. Always verify repair, safety, insurance, or contractor decisions with qualified professionals.
Zcript may help surface local contractor options, but users decide whether to contact, hire, or share information with any contractor.
If you purchased Zcript Pro through the App Store, subscription management, cancellation, and refunds are handled through your Apple account settings.
You can review how Zcript uses account, ZIP code, search, upload, and app activity data in the Privacy Policy.
Email Zcript support with your account email, device type, and a short description of the issue. Please do not include passwords, payment card numbers, or unnecessary sensitive information.
support@homezcript.com